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Returns and Exchanges

RETURNS / EXCHANGES

Gypsy Soul wants you to love your purchase.  If you would like a different size, or it’s not quite what you expected.  You may return it for store credit.  Please email ORDERS@GYPSYSOULDESIGNS.COM with your order number as well as tracking number for the return.
Sorry, but there are no refunds.

ALL RETURNS FOR STORE CREDIT MUST MEET THE FOLLOWING REQUIREMENTS:

– Mail it back within 14 business days of receiving your order.
– Must be unused, undamaged, and with all tags and accessories.
-The item is not on sale, discounted or part of a special order.
-The item is not jewelry or swimwear
-The item is not from a store.

Please ship items prepaid + insured to:

Gypsy Soul Headquarters
#135 1295 Cannery Lane
Kelowna, BC
V1Y-9V8

GYPSY SOUL DESIGNS is NOT responsible for any shipping charges which occur from an exchanged item. Keep your tracking number to ensure the package is returned to us. We are not responsible for packages that we do not ship ourselves.

INTERNATIONAL RETURNS

You must return your items within 30 days from the day you received your package. Please write your order # on the outside of the package. Unfortunately we cannot refund duties, taxes or shipping charges.

GYPSY SOUL DESIGNS is NOT responsible for any shipping charges which occur from an exchanged item. Keep your tracking number to ensure the package is returned to us. We are not responsible for packages that we do not ship ourselves.